No need for another tool. Add Session Recordings to Crisp.chat, and you'll see every user session each time you open a conversation.
Simple, easy-to-understand pricing. Store unlimited* recordings, and access them every time you open a Crisp chat conversation.
12 types of sensitive information are automatically redacted, like emails & credit card numbers.
No personally-identifiable information is stored in our systems or alongside session recordings.
All data is stored in the EU, and via integration with Crisp, no additional GDPR considerations are required.
After installation, every Crisp conversation will have a list of session recordings in the widget area.
When clicked, a session recording opens in a modal window, and you can see your user's journey through your website.
Once you add the plugin to Crisp, a settings page allows you to configure the script on your website. Installation instructions are included for various web platforms.
We have a number of privacy features, including automatic redaction of sensitive information, redaction of all input values, and special classes you can add to your website to redact additional fields.
Sign up in seconds from Crisp.chat, and install the Instant Replay plugin.
Install the Session Recordings plugin in Crisp
Add a <script> tag everywhere you've installed Crisp
Once the tag is added, you'll be able to view session recordings in Crisp!
Start off quickly and easily, with options to grow as your usage increases.
.do-not-record to prevent sensitive data from being captured in your app.